Getting Feedback with UserVoice

When developing any application, getting proper user feedback during the early stages is essential if you want to have the application suit your customers’ needs. Often this is done with staged tests, but with web applications you can have the benefit of using an online method of retrieving your users’ opinions.

However, doing so can be tricky. If you want to get feedback, you can implement your own system for soliciting it, however, this takes up extra time that could be used to further develop your core web application. Alternatively, there are some existing online services that can provide survey-like questionnaires to users, but honestly, these present more trouble to the user than they’re worth.

When I first started using Stack Overflow, I noticed that the feedback service they had been using, UserVoice, was an elegant and functional solution to this problem.