When good CMSs go bad
20 October 2006
I have previously wrote about how it’s a good idea for a university to adopt a Content Management System (CMS), not only to streamline managing content, but also to improve the consistence of the “look & feel” of the site. Generally, having a consistent look is a good thing – it gives an air of professionalism, something that is important about an institution one is considering attending and paying money to.
However, is it possible for a CMS to be counter-productive to those who have to use it? By this, I am referring not necessarily to the readers, but to the publishers that depend on it to disseminate their information. For a university, the publishers of content on the site are usually the professors. Short of the main site that acts to attract prospective student and faculty, a university’s website is mainly used by existing students to get access to course material and to communicate with the professors and teaching assistants. The true measure of a CMS should be how easily it allows the main publishers (in this, case the professors), to put their material on the site and make it readily available in a manner they like.
Continued